Privacy policy

Last updated: 29th April 2024


This Privacy Policy describes how Paklio (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from paklio.in (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.


Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

 

 

 

Changes to This Privacy Policy

 


We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

 

 

 

How We Collect and Use Your Personal Information

 


To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below.


In addition to the specific uses described, we may use your information to communicate with you, provide the Services, comply with legal obligations, enforce our terms, and protect the rights of our users or others.

 

 

 

What Personal Information We Collect

 


 

1. Information We Collect Directly from You

 


Information you provide directly through our Services may include:

 

  • Basic contact details — name, address, phone number, email.

  • Order information — billing address, shipping address, payment confirmation, email address, phone number.

  • Account information — username, password, security questions.

  • Shopping activity — items viewed, added to cart, or added to wishlist.

  • Customer support information — messages or inquiries you send to us.

 


Some features of the Services require you to provide certain information. Choosing not to may prevent you from using those features.

 

 

 

2. Information We Collect through Cookies

 


We automatically collect certain information about your interaction with the Site (“Usage Data”), including IP address, browser type, device info, and browsing behavior. We use cookies, pixels, and similar technologies to enhance your experience.

 

 

 

3. Information We Obtain from Third Parties

 


We may also obtain information from:

 

  • Vendors and service providers, such as Shopify, who help operate our Site.

  • Payment processors, who collect and process payment information securely.

  • Advertising and analytics partners, who provide insights and help tailor our marketing.

 


Any data obtained from third parties is handled in accordance with this Privacy Policy.

 

 

 

How We Use Your Personal Information

 


We use your personal information for the following purposes:

 

  • Providing Products and Services: To process orders, manage your account, arrange shipping, handle returns, and communicate about purchases.

  • Marketing and Advertising: To send promotional emails or show you ads related to our products and services.

  • Security and Fraud Prevention: To detect, investigate, and prevent fraudulent or unauthorized activities.

  • Customer Communication: To provide customer support and improve your overall experience.

 

 

 

 

Cookies

 


We use cookies to:

 

  • Improve functionality and remember preferences.

  • Analyze website performance.

  • Deliver targeted ads.

 


You may control cookie preferences through your browser settings. However, disabling cookies may affect some features of the Site.


For details about cookies used by Shopify, visit https://www.shopify.com/legal/cookies.

 

 

 

How We Disclose Personal Information

 


We may disclose personal information in the following circumstances:

 

  • To service providers (IT, payment, logistics, customer support).

  • To business or marketing partners (including Shopify).

  • To affiliates within our corporate group.

  • To law enforcement or government authorities where legally required.

  • In connection with business transfers, such as mergers or acquisitions.

 


We do not sell your personal information.

 

 

 

User-Generated Content

 


If you post reviews or comments on our Site, they may be visible publicly. We cannot control how others use or share this information. Please be mindful before sharing personal data publicly.

 

 

 

Third-Party Websites and Links

 


Our Site may link to third-party websites. We are not responsible for their privacy or security practices. Please review their privacy policies before sharing any personal information.

 

 

 

Children’s Data

 


Paklio does not knowingly collect data from individuals under 16. If you believe a child has provided personal information, contact us to request deletion.

 

 

 

Security and Retention of Information

 


While we take reasonable precautions to protect your data, no system is completely secure. We retain personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

 

 

 

Your Rights and Choices

 


Depending on your jurisdiction, you may have the right to:

 

  • Access / Know what data we hold about you.

  • Delete your personal information.

  • Correct inaccurate information.

  • Receive / Port your information.

  • Restrict or withdraw consent for processing.

  • Opt out of promotional communications at any time.

 


To exercise your rights, contact us using the details below.

 

 

 

Complaints

 


If you have concerns about how we handle your data, please contact us. You may also contact your local data protection authority if applicable.

 

 

 

International Users

 


Your data may be stored or processed outside your country, including in the United States. Where required, we rely on lawful transfer mechanisms such as Standard Contractual Clauses to ensure protection.

 

 

 

Contact Us

 


If you have questions about this Privacy Policy or would like to exercise your rights, please contact us at:


📧 support@spacelifestore.in

🌐 paklio.in